is this right for me?
With over 30 years in the business, we have learned what it takes to operate a successful
student painting franchise. Identifying individuals who will be successful managers
is not an easy task but we have recognized the following characteristics and commonalities
amongst our successful franchise managers:
Knowledge of Product and Service
Plain and simple, successful managers know what they are talking about. Knowledge
is the key to confidence and confidence is the key to success in business.
Follow The System
This is what a franchise is all about! Franchise systems are successful because
they have a proven method and system. Successful franchise managers follow this
method and system.
Ask any business owner the key to their success and they will unanimously agree
that hard work and sacrifice are paramount to a success. Vacations, time off and
down time are secondary priorities. Most entrepreneurs have the attitude that they
do what it takes now so that they can reap the rewards later.
Realizing Where The Buck Stops
Successful business owners realize that they must take control and ownership over
decisions, tasks and problems and that they are ultimately responsible for all aspects
of their operation.
Personable and Likeable
Even the most quiet and reserved individuals realize that the foundation of their
success rests on their ability to communicate. They must conduct themselves in a
way that warrants respect from employees, customers and suppliers alike.
Utilizing the experience and knowledge of regional and district managers, head office
staff and franchise managers is not only encouraged, it is expected. One of the
main reasons for being part of a franchise system is to make use of the easily obtainable
knowledge and support system.
Successful franchise managers build positively on setbacks and do not let minor
failures get in the way of achieving their targets.
Tracking the Numbers
Good managers understand that doing an accurate estimate is as important as managing
the job. Ask any successful manager how a job is progressing and they can easily
provide accurate wage and material numbers.
Treatment of Staff: Fair but Demanding
Hire the right people and dismiss the wrong people. Managing well means being friendly
but not familiar. Successful managers earn respect from their employees by doing
their job well. As an employer, it is your responsibility to provide steady and
satisfying work to your staff.
Can Do Attitudes
A cliche, we know, but it aptly describes the attitude of successful managers.
Good managers will properly resolve any and all issues. Customers and employees
will see this ability and gain confidence and respect for the manager.
Teamwork and Camaraderie
Managers need to share with other managers- it is cathartic, productive and creates
a competitive element that promotes hard work. Successful managers take a team approach
to management by sharing marketing resources, painters, knowledge and leads. Creating
this camaraderie is one of the elements present among the very top echelon of our
franchise managers. Sharing experiences with someone who can relate can also be
fun as there are always a few laughs and in-jokes to enjoy.
Understanding the Importance of Marketing
Marketing is the essence of a successful business and successful managers stick
to their marketing plan and reinforce this plan when necessary.
Understanding the Business Cycle
Successful managers know that a business does take time to develop and understand
that while most businesses have a 12-month business cycle, a UFCP franchise has
a 4-6 month cycle. They understand that there is a sense of urgency with seasonal
The above is not an all-inclusive list but provides many of the characteristics
that our successful managers share. These traits may not come naturally so you may
have to work very hard to develop these. If you are weak in a particular area, we
will assist and work with you until you turn your weakness into strength.